Before good ideas come good coffee. Whether you’re a team of two or a tribe of two hundred, we make sure all your coffee needs are taken care of.
Our Story
Once upon a time in 1962, a coffee-loving expat wife was on a quest to discover the perfect cuppa in our little red dot. Okay, maybe just decent coffee for a start.
She bumped into Mr W.E. Huber during her java-finding journey. Luckily for her, this guy happened to be a Swiss commodities trader — who later went on to launch his one-hundred percent pure gourmet coffee business after getting inspired by her coffee complaints. With his battery-operated roaster (the only cool gadget back then), he began his lifelong passion of building Boncafé into a household name that’s now recognised regionally.
And that was our humble beginning. Today, we’re super stoked to be sharing our love for coffee in 15 different regions around the world — including South East and East Asia, United Arab Emirates, Europe and South America.
At Boncafe, our end goal is to continually create more of these warm (coffee) memories with you.
Our Business
Anything and everything that’s brewed – that’s our business.
If there’s one thing we can say about ourselves, we’ve had a lifelong love affair with brewing.
Since the beginning, our passion for bringing you the perfect brew has driven every aspect of our company. We do the coffee homework for you – by bringing home only the best beans and tea leaves from top growing regions.
From international hotels to resorts, airlines to restaurants, and clubs to retail outlets, our goal is to be your one-stop coffee fix. Just let us know what your taste is and we’ll get them over to you pronto: whether it be roasted and ground coffee, tea, juices, ready-to-drink products, sauces and syrups, smoothies or frappé mixes.
We’re also continually looking for new ways to deliver the quality you deserve (and bon with you). If you have any ideas, we’d love to hear them!
Our Team
The Support Team
From handling your queries to helping you decide between two cool cappuccino machines, you can trust our team to ensure all your needs are met.
The Machine Fixer-Uppers
Go fuss-free with our machine-service packages that offer our expertise in maintenance — especially when your coffee machine starts making weird noises.
The Baristas
When they’re not drowning themselves in coffee, they’re sharing coffee with you. Savour a handcrafted beverage for your surprise parties and special occasions with our experienced team of baristas.
The Tech Crew
Get top-notch technical support from us any day — we’re here even on weekends.
our mission
To serve with passion, pride and promise – from crop to cup and beyond.
our vision
To be the crème de la crème of gourmet coffees and its products around the world – guided by integrity, quality, service and relationships.
what we value
Of course, we value quality coffee first. Good stuff! But fresh beans and fancy machines aside, we think the perfect blend is impossible at Boncafé without:
passion for
people
Creating a culture of respect and harmony, where everyone can bond.
knowledge
Staying relevant and ready at all times.
Our Manifesto
We believe that premium coffee should be accessible to anyone and everyone. No fancy parties with pretentious pinkies out. No classy coffee machines.
It’s just an intimate moment between you and your cup — we don’t judge when you’re in bed at noon or having a bad hair day.
We are passionate about our diverse brews for the caffeinators who know exactly what they want.
From creamy cappuccinos to mild and milky macchiatos — we’re just a cup, capsule or call away.
We strive to bring home only the best beans for your taste buds, from crop to cup and beyond.
Because you deserve nothing but the finest liquid beans — and we will cross continents so you can savour them.
We stand by you as your personal coffee companion, wherever and whenever you need us.
You are worthy of that one-to-one attention — coffee lovers like us should be celebrated like a rare gem.
In short, we’re always brewing up something bold and fun.
Let's Bon!
We are part of the Massimo Zanetti Beverage Group. You can say they’re kind of a big deal — having grounded themselves as the first private coffee group in the world.
Our parent company also holds a number of well-known international brands. Most of these are leading names in their specific area or sector — offering a mixed bag of high-quality products like coffee, tea, cocoa and spices for caffeine enthusiasts like you and me.
Introducing a new blend under our Gourmet Collection – CREMA, perfect for any time of the day. The Crema Blend has rich, bold chocolates and roasted nuts, medium-bodied, and silky mouthfeel with slight fruity aroma. The perfect balance of body, aroma and flavour, further distinguished by its distinct smokiness and mild acidity. ROAST: Full City […]
Boncafé Middle East officially opened the new Service Centre and Warehouse – a cutting-edge facility in the region to offer world class after sales support to their customers. Spread over 8000 sq feet, the newer- bigger- better facility in Dubai Silicon Oasis, is at a strategic location and can cater to more clients, facilitate high […]
The ONE Touch has an advanced user interface with a 5.7” touchscreen graphic display in full colour.The easy-to use user interface guides the barista through the choice of products.
(Coffee, Hot Water and Milk)
– Also available in Touch Screen
Hourly Output: 180 cups per hour
Installation Points:
• One 3 phase with neutral and earth, 20 amps isolator
• One cold inlet pipe with a stop valve
• One outlet for drainage
Versatility and ease of use with this one-group multi-boiler model.
This 1-group machine is easy to use, with a double boiler for extremely precise coffee extraction, and is suitable for a wide range of uses: from bars to offices, small restaurants and B&Bs, and even at home. It guarantees excellent coffee with a thick and consistent cream thanks to an innovative delivery spout.
2 boilers and 2 vibratory pumps
Internal 5 litre tank
Single delivery spout
Possibility to use with both ground coffee and ESE (Easy Serving Espresso) pods
Composition
The 20/20 Plug&Play uses the traditional and standard La San Marco lever system to deliver steam and hot water, guaranteeing comfortable handling and precise regulation by baristas.
Material and aesthetic finishes
Quality materials have been used for the internal components (including brass, copper and stainless steel) and for the body, with side profiles in a selection of painted finishes. The materials are long-lasting, functional and easy to clean, remaining faithful to the certified high-quality standard of La San Marco espresso coffee machines. The perfectly illuminated work surface creates a scenic effect that harmoniously blends in with all types of interior décor.
Whether vegan trend or food intolerance. The CTM+ offers each customer the suitable beverage.
Bean hopper ~1.7 kg
RL refrigerator 9 liters
Electrical connection
1 Phase
220–240 VAC / 50–60 Hz
5800–7100 W / 32 A
3 Phases
380–415 VAC / 50–60 Hz
5800–7100 W / 3×16 A
Dimensions
692 x 600 x 646 mm (W/D/H) (with RL)
Weight
90 kg
The Toddy Commercial Cold Brew System Coffee Maker is used by many coffee houses. Unlike hot brew methods, the Toddy Cold Brew system uses no electricity and produces a smooth, low acid coffee extract that possesses a natural sweetness. Toddy Cold Brew is considered by many coffee fans to be the best to use when making cold coffee or tea drinks like iced lattes, iced coffee, chai teas, and more. The resulting Toddy Cold Brew coffee extract also heats beautifully for making smooth tasting hot coffees that are easier on sensitive stomachs.
Grinding on demand – Electronic dose adjustment 64 mm flat blades with 1350 rpm motor.
Available in the standard version with micro switch on the filter cup holder adaptor for quick start and on request without micro switch (for every selection required icon touch on screen).
– On demand (fresh ground) dosing coffee grinders
– Electronic dose adjustment
– Micro switch on the filter cup holder adaptor for quick start
– Coffee dose regulation by grinding time programming
– Continuous grinding function (max. 3 minutes).
– Single dose counter, double dose counter,total dose counter
– Hopper capacity 1 Kg
– Universal support for filter cup holder
– Indicative grinding times (7,5 g. coffee dose)
– SM 92 Instant: 3s
Installation Points:
• One 13 amps power point.
• Dimension: L200 x D352 x H570 (mm)
Create a visually arresting display with Refrigerated Premix Dispensers from Crathco Beverage Systems – the perfect choice for cool, refreshing beverages.
Introducing Jelly Ball – a revelation in culinary delight. These transparent, spherical Q-texture toppings are a harmonious fusion of natural seaweed extracts and Aracae Konjac. With a soft and enjoyable chewy bite, each Jelly Ball elevates your dishes into a realm of sensory satisfaction.
Flavours: Original, Brown Sugar, Grape, Osmanthus, Sakura, Peach, Strawberry
Fuss Free : No cooking/preparation is needed
Elevate texture in beverage
Lower in calories, higher in dietary fiber, calcium, iron
Customizable flavours and shapes
Clear and transparent appearance elevating the outlook of the beverage and desired image
Sugar free available
Standard temperature usage 0°C - 45°C
Product Specs:
Shelf Life (Original, Brown Sugar, Grape): 18 months
Shelf Life (Osmanthus, Sakura, Peach, Strawberry): 12 months
